Privacy Policy
Last updated: August 29, 2026
PHX Onsite Auto ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, mobile app, and booking services.
Information We Collect
- Contact details you provide when booking — name, email, phone number, and service address.
- Vehicle details — make, model, year, and trim — needed to prepare an accurate quote.
- Booking details — selected service, scheduled date and time, and any notes you share.
- Payment information is handled securely by our payment provider (Base44 Payments / Wix). We never store full card numbers.
- Messages exchanged between you and your technician through our in-app chat.
How We Use Your Information
- To schedule and perform the mobile auto repair services you request.
- To send booking confirmations, quotes, status updates, and service reminders.
- To communicate with you about your appointment and resolve service questions.
- To improve our services, website, and customer experience.
How We Share Your Information
We do not sell your personal information. We share it only with:
- The assigned technician who performs your service.
- Our payment processor to securely handle transactions.
- Service providers that help us operate (hosting, email delivery) under appropriate data agreements.
- Authorities when required by law or to protect our rights and safety.
Data Retention
We keep your booking and communication records for as long as needed to provide service and meet legal or accounting requirements. You may request deletion of your account and associated data at any time from your profile.
Your Rights & Choices
- Access, correct, or request deletion of your personal information.
- Opt out of non-essential marketing communications at any time.
- Contact us about your data using the information below.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please reach out through our contact page or call us at 360-773-9499.